Palm's response to the Pocket PC.
April 19, Microsoft announced the Pocket PC, which includes an updated
Windows CE operating system that is set to take on the Palm operating system.
Below is an email that was sent out to all Palm developers that comments
on the Pocket PC and how Palm is still in a very good position. The
only changes I've made have been formatting and throwing in a few pictures.
My personal belief is that the Pocket PC will make Palm, Handspring, and
co. work even harder to make better products. Please post any comments
on the Pocket PC in the Off Topic forum.
Palm talks about Pocket PC with Palm Advantage attachment
Dear Palm Solution Providers:
We've received some questions from
the Palm economy regarding what we think about the new version of Windows
CE, which Microsoft calls Pocket PC. We expect that Microsoft will
make a very big launch event and advertising campaign starting April 19,
just as they did with the last version of Windows CE.
Just like last time, some industry
analysts will announce that Palm is dead, because Microsoft's handheld
has more PC features than Palm handhelds. And just like last time,
when the smoke clears we think Palm will still be on top.
We don't ever underestimate a competitor,
though. The market is too competitive and changes too fast.
Besides, there's no question that Windows CE is less unpleasant than it
used to be. So we'll continue to work hard to tell Palm's story,
including the amazing array of great software and hardware products that
you bring to the Palm platform.
Now that we're a public company,
we have very aggressive plans to drive the long-term growth of the Palm
platform. We'll be revealing more about those plans in the next several
months. And in the meantime, we think we have a great story to tell
about Palm and our partners today. Here's some of the information
we'll be distributing. You'll see this reflected in new and more
aggressive marketing campaigns this summer. If you get questions
about Palm's competitiveness, we encourage you to pass this information
along. And we'd like to hear from you if you have comments on this
memo, or ideas on things that we could do better.
Please email your comments and suggestions
with "Pocket PC feedback" in the subject title.
Thanks very much for your support
of the Palm family.
VP, Product Strategy
The Palm Advantage
handhelds are the standard
Palm OS handhelds
are the leader because they were designed from the ground up for your needs
Palm OS has more than 75% market share
worldwide, and our installed base doubled in the last year.
Palm OS has more than 5,000 software
programs, 10-50 times more than any other handheld platform.
Palm OS is supported by the leaders
in enterprise software, including Oracle, Siebel, SAP, Lawson, Sun, and
They're designed for information
management when you're on the go, not to be a shrunken PC.
Key features of a handheld are different from a PC:
Simple. You can instantly
access the information you need.
Wearable. It's small and
light enough that that you can carry it in a pocket or a purse all day,
and the batteries last long enough that you can go on a business trip without
fear of losing information.
Mobile. You can always
update your information through wired or wireless connections, even when
youÄre on the go.
We believe Palm remains the clear leader
in all three areas.
ask when evaluating a handheld
you know that software and hardware announced for the Palm platform includes...
How many software programs and hardware
options are available? As for any other computing product, the
number of software and hardware options determine how much you can do with
it. Palm OS has by far the largest selection, with more than 5,000
software programs and hundreds of hardware expansion options.
Do the people around you use it?
Handheld users share information. They use the infrared connection
to exchange business cards, information, and even software programs.
Make sure you're not stuck on a handheld island.
How many companies sell it?
Which companies support the platform? How many? How innovative
are they? Palm licensees and OEMs include many of the most innovative
companies in electronics, including leaders like Sony, Nokia, and IBM,
and hot new companies like Handspring,
Qualcomm, and TRG.
it open? Make sure your freedom of choice is protected.
Some handhelds restrict your choices by forcing you to buy all of one company's
software programs, limiting you to a single expansion technology, or not
working with the full range of corporate software. The Palm platform
gives you freedom of choice in software, with a multitude of different
spreadsheets, document editors, e-book readers, mapping programs, financial
management programs, etc. (see "Did You Know,"
below). The Palm platform offers the most expansion options --
hundreds of external expansion products for the Palm-branded family, Springboard™
modules from Handspring, CompactFlash™
from TRG, and coming soon Memory Stick®
technology from Sony. And Palm OS handhelds are designed to work with all
leading computing environments, including PCs and Macs; Outlook and Notes;
Yahoo and AOL; and the leaders in enterprise software.
Are you forced to pay for features
you don't want? Everyone wants different things from a handheld.
Adding hardware features increases the weight and cost of the system.
Bundling extra software costs you money, and uses extra memory which adds
even more cost and reduces battery life. You'll carry your handheld
with you all day -- make sure you're only carrying the programs and features
you'll really want. Palm puts the basics in its systems, and makes
it easy for you to add whatever you want.
How simple is it, really?
Beware of companies that try to cram an entire PC into your pocket.
Adding PC-style menus, windows, and programs can make a handheld too complex,
and forces you to pay for extra memory and high-powered processors that
can destroy battery life. Remember, the most important features of
a handheld are getting to the information you need instantly and reliably,
and getting a battery life long enough that you can travel without the
fear of losing your information.
How well do the features work in
real life? Sometimes features work better in a demo than they
do in real life. A prime example is browsing the Web. When
connected to a phone line, browsing can look very fast. But when
using a wireless connection, which is what most handheld users want to
do, the Web slows to a crawl. You can get browsers for the Palm platform,
but we also offer Web Clipping, a Web technology designed specifically
for handhelds, which allows access to Web information in under ten seconds,
even over a very slow connection.
More than a dozen e-reading programs
and thousands of e-books.
Several full-function spreadsheet programs
that can read and edit Excel files.
Numerous document-editing programs that
let you read and edit Word files.
Online shopping from Amazon, Ebay, and
Several full-function database programs.
Corporate tools that let you fill out
forms, check inventory, take orders, and even make job offers through a
Hundreds of games.
Many financial management programs.
Numerous drawing and painting programs.
Tools that let you easily develop your
own Palm OS programs in minutes.
Two Web browsers.
An MP3 player.
Global Positioning System receivers
and several mapping programs.
Cellphones that are also full-function
An electronic camera that lets you view
pictures on your Palm handheld.
Online weather from Weather.com, sports
from ESPN, and news from ABC, the New York Times, and the BBC.
A voice memo recorder.
And thousands of others.