• Handspring received a lot of flack for releasing a product with little
support for their expansion port. Now we see Palm making the same error.
Palm is pushing a lot of PR about their new SD expansion slot, but where
are the modules? So far we don't see them with any plans to ship
anything other than media and storage devices. Before proclaiming the
virtues of SD modules like cameras, modems and the like, they should
have had more units announced that were ready to launch. The writers who
have been reviewing the m500 and 505 haven't had any modules, outside of
storage and application support, to play with. To me that doesn't
justify all the PR spin they are putting behind this expansion port.
• I am sure the m500 will be an huge seller to the early adopter crowd,
but will it have legs six months from now? There have been quite a few
reports that the color screen on the m505 is poor and anything from
"brilliant." Color screen users are an unforgiving lot and anyone who
has used the Prism or iPaq may not be happy.
• Pre-selling the Palm m500 series seems like a cheap ploy to increase
their sales on paper and grab back some market share data. Palm now has
to deliver this product on time. Even one delay could spark a major PR
and stock fiasco. We've all seen these ploys fail miserably in the past,
and I can't believe with all their talent they didn't see this as a
possibility. Also, if the Palm doesn't live up to expectations, we'll
see a major backlash from the industry. It also makes me wonder if they
don't want people to compare the m505 to anything next to it on the
shelf.
• Whatever happened to good old industrial espionage? Okay, I am not
saying it is proper for companies to spy on each other, but they do. The
fact is that everyone always knows someone who knows someone. Why does
it seem that every other handheld manufacturer is surpassing the
industry leader?
• Palm is set to release a new device with a new hardware platform and
the best design they give us is the same one we've seen for years. I
can't help but think of when everyone mocked Apple for taking risks by
radically changing the design of the PC with the release of the iMac. It
became the biggest selling computer of all time and gave birth to entire
industries of translucent plastic products. Who is laughing now? The
failure to try new things and take risks is what has lost most of the
Palm market share in the past two years. People do buy the Palm for the
form factor, but no longer just for design (hence the success of
Handspring, Clie and iPaq). It is foolish to ignore that market share,
and Apple has proved that by selling millions of computers to users who
not only want performance but design. Even I must admit that the iPaq
has turned my head.
So, where does Palm go from here? I believe that Palm has often isolated
themselves by treating the Palm platform as if it were the sun that we
all revolved around, our only choice. They seem to have slipped into the
trap of believing that people will buy their devices because they are
Palm. In one word, dangerous. They appear to have had difficulty pushing
the OS and the hardware forward at the same time, holding true
innovation back. Handspring and Sony can't make any major progress with
internal hardware until Palm radically updates their OS. Now with the
new series of Palm devices, they cannot do that without hurting their
own hardware platform and destroying sales. The Palm Catch-22. It seems
to me that Palm needs to start moving at the speed we expect from the
industry leader. I am not here to beat up on Palm and give them a hard
time, but I am concerned that any more problems could have serious
implications for all Palm OS users.
I wanted to push my own writing development forward and I call this
version BlueUSB 2.0. Well? Better than the original? Discuss this article here.